Optometric Technician - Patient Care & Exams

EssilorLuxottica; Tallahassee (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

LensCrafters in Tallahassee, FL is seeking a Part-Time Optometric Technician to deliver the LensCrafters Experience. You will support the optometrist with eye exams, medical history collection, and patient preparation, while ensuring accurate documentation and HIPAA compliance.

You will greet patients, handle calls, manage records, input data in CIAO system, and assist with contact lens orders. The role emphasizes strong customer service, teamwork with retail staff, and adherence to safety and

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills (internal/external).
• Leadership skills.
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.
• Experience in retail and/or optical (preferred).
• Experience in healthcare (preferred).

Responsibilities

• Greet patients promptly and display a professional image.
• Promptly answer the telephone in a friendly and courteous manner.
• Assist the optometrist with eye examinations and patient history collection.
• Review prescriptions and patient information with attention to detail.
• Handle patient records in a HIPAA-compliant manner.
• Input patient data into CIAO system and manage insurance details.
• Support retail operations as needed and manage inventory in exam rooms.
• Maintain safe, clean exam environment and assist with contact lens orders.
• Coordinate appointment scheduling and patient follow-up calls.

Skills

Customer service

Leadership

Communication

Problem solving

Organization

Interpersonal skills

Multitasking

Autonomy

Office knowledge

Math skills

Education

High School or equivalent

Job description

LensCrafters in Tallahassee, FL is seeking a Part-Time Optometric Technician to deliver the LensCrafters Experience. You will support the optometrist with eye exams, medical history collection, and patient preparation, while ensuring accurate documentation and HIPAA compliance.

You will greet patients, handle calls, manage records, input data in CIAO system, and assist with contact lens orders. The role emphasizes strong customer service, teamwork with retail staff, and adherence to safety and