Optometric Technician - Patient Care & Diagnostics Pro

Affinity Eye Care; Town of Vestal (NY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

Affinity Eye Care is seeking an Optometric Technician to support our optometrists and deliver exceptional patient care from start to finish. You will perform pre‑testing, assist with specialty diagnostic testing, and manage the doctor’s appointment schedule to ensure a high‑quality experience.

Responsibilities include conducting preliminary evaluations, documenting findings in the EHR, handling referrals, and coordinating post‑op and follow-up visits.

Qualifications

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Industry certification (CPO, CPOA, CPOT).

Responsibilities

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto refractor, visual acuity, etc.
• Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete paperwork.
• Records and maintain patient records / files in compliance with company, federal, and state policies (HIPAA).
• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.).
• Documents medical findings and communication between Optometrist and patient in Electronic Health Records(EHR) and assist with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.
• Ensures that maximum schedule utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no-shows or canceled patients to reschedule.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check-in and take contact lens orders in person or by phone.
• Performs end-of-day responsibilities to include opti-schedule wrap-up, end-of-day checklist, etc.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
• May be asked to act as a scribe for the Optometrist or perform refractions.
• Performs other duties within the practice as requested.

Skills

Patient evaluation

Team collaboration

Verbal and written communication

HIPAA compliance

Education

High School or GED

CPO, CPOA, CPOT

Tools

MS Office

Windows

Word processing

Job description

Affinity Eye Care is seeking an Optometric Technician to support our optometrists and deliver exceptional patient care from start to finish. You will perform pre‑testing, assist with specialty diagnostic testing, and manage the doctor’s appointment schedule to ensure a high‑quality experience.

Responsibilities include conducting preliminary evaluations, documenting findings in the EHR, handling referrals, and coordinating post‑op and follow-up visits.