Optometric Technician II: Patient Care Expert

Keplr Vision; Liberty (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Liberty Eye Center in Liberty, KY is seeking an Optometric Technician II to support the optometrist in patient care and deliver a flawless patient experience.

The role involves pre-screening patients, taking medical histories, communicating with doctors, scheduling, educating patients on insurance coverage, and documenting exams with EMR. Flexible to meet business needs; prior optometric tech experience preferred.

Qualifications

• CPO or CPOA certification preferred.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking, time management and organizational skills.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Must be flexible to accommodate schedule changes on short notice.
• Previous experience as an Optometric Technician.
• Previous experience with electronic medical records (EMR).

Responsibilities

• Pre-screen patients before they see the optometrist, including diagnostic tests.
• Gather patient history.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Post exam charges for exam fees, co-pays, and products sold.
• Assist other team members to reach goals.
• Document exams and procedures as performed by the doctor.
• List diagnoses, symptoms, follow-up instructions and prescriptions.
• Coordinate patient scheduling and monitor patient flow, communicating delays.

Skills

CPO/CPOA

Diploma

Communication

Multi-tasking

Time management

Organizational skills

Problem-solving

Basic math

Team player

Schedule flexibility

Optometric Technician experience

EMR experience

Education

High school diploma or equivalent

Tools

EMR

Job description

Liberty Eye Center in Liberty, KY is seeking an Optometric Technician II to support the optometrist in patient care and deliver a flawless patient experience.

The role involves pre-screening patients, taking medical histories, communicating with doctors, scheduling, educating patients on insurance coverage, and documenting exams with EMR. Flexible to meet business needs; prior optometric tech experience preferred.