Optometric Technician: Eye Care Support & Patient Experience

LensCrafters; Beavercreek (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters is seeking an Optometric Technician dedicated to delivering the LensCrafters Experience and high-quality eye care. You will assist the optometrist, prepare patients, review prescriptions, and input data with accuracy, while upholding HIPAA standards and patient confidentiality.

We value professionalism, strong communication, and the ability to multitask in a busy retail-eye care environment. This full-time role supports both clinical and retail operations and offers comprehensive

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of strong customer service experience.
• Ability to lead and communicate effectively.
• Strong organizational and multitasking abilities.
• Ability to work autonomously in a fast-paced environment.
• Basic math skills and familiarity with office procedures.

Responsibilities

• Greet patients promptly and maintain a professional image.
• Assist optometrist during exams and prepare patients.
• Review prescriptions and patient information carefully.
• Input patient data and insurance details into the clinic system.
• Maintain HIPAA-compliant records and data accuracy.
• Manage appointment scheduling and patient communications.
• Support front-end and retail teams as needed.
• Ensure equipment cleanliness and infection control.

Skills

Customer service

Leadership

Communication

Organization

Problem solving

Autonomy

Education

High school diploma

Tools

CIAO system

Job description

LensCrafters is seeking an Optometric Technician dedicated to delivering the LensCrafters Experience and high-quality eye care. You will assist the optometrist, prepare patients, review prescriptions, and input data with accuracy, while upholding HIPAA standards and patient confidentiality.

We value professionalism, strong communication, and the ability to multitask in a busy retail-eye care environment. This full-time role supports both clinical and retail operations and offers comprehensive