Optometry Technician — Patient Care & Exam Support

EssilorLuxottica; Green Bay (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Bonus/commission plan

Job summary

LensCrafters, part of EssilorLuxottica, seeks an Optometric Technician to deliver the LensCrafters Experience. You will assist the optometrist, manage patient flow, and ensure high-quality care while maintaining accurate records and a welcoming environment.

The role emphasizes customer service, effective communication, problem solving, and the ability to multitask in a fast-paced retail setting, with opportunities for bonuses and a comprehensive benefits package.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills (internal/external).
• Strong communicator and listener.

Responsibilities

• Greet patients promptly and display a professional image.
• Assist the optometrist with eye examinations and pre-test tasks.
• Handle patient records and HIPAA-compliant documentation.
• Support scheduling, data entry, and insurance information using CIAO system.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Multitasking

Autonomous

Math skills

Education

High School diploma

Job description

LensCrafters, part of EssilorLuxottica, seeks an Optometric Technician to deliver the LensCrafters Experience. You will assist the optometrist, manage patient flow, and ensure high-quality care while maintaining accurate records and a welcoming environment.

The role emphasizes customer service, effective communication, problem solving, and the ability to multitask in a fast-paced retail setting, with opportunities for bonuses and a comprehensive benefits package.