Optometric Office Technician & Admin Specialist

West Point Optical Group; Stow (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

West Point Optical Group in Stow, Ohio is hiring an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in both clinical and administrative tasks. The role emphasizes delivering an exceptional patient experience and maintaining accurate records.

Responsibilities include patient intake, exams prep, insurance verification, scheduling, and billing. The position combines front-office duties with basic clinical support and requires strong communication and

Qualifications

• Must have at least 1-2 year teching experience within the last 2 years.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.

Responsibilities

• Taking patient medical histories
• Preparing patients for examinations
• Assisting doctors during examinations
• Ordering glasses and contact lens supplies
• Greeting and directing patients
• Answering phones
• Updating Electronic Medical Records
• Verifying insurance and authorizations
• Scheduling priority patients
• Scheduling appointments
• Billing for insurance and vision services
• Accounts receivable/payable
• Selling glasses and contact lens supplies

Skills

Customer service

Office administration

Medical billing

EMR software

Education

High school diploma or equivalent

Tools

EMR software

Job description

West Point Optical Group in Stow, Ohio is hiring an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in both clinical and administrative tasks. The role emphasizes delivering an exceptional patient experience and maintaining accurate records.

Responsibilities include patient intake, exams prep, insurance verification, scheduling, and billing. The position combines front-office duties with basic clinical support and requires strong communication and