Optometric Office Tech & Admin Specialist

West Point Optical Group; Leander (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

West Point Optical Group in Texas seeks an Optometric Office Technician/Medical Office Administrator to support doctors and staff. You will handle front-desk duties, patient intake, scheduling, and basic medical billing while ensuring a friendly, efficient patient experience.

You may perform clinical tasks with supervision, maintain Electronic Medical Records, verify insurance, process claims, and assist with glasses and contact lens orders.

Qualifications

• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations.
• Ability to manage priorities through adaptability and follow-up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.

Responsibilities

• Taking patient medical histories.
• Preparing patients for examinations.
• Administering tests prior to the eye exam.
• Assisting doctors during examinations.
• Assist with ordering glasses and contact lens supply.
• Greeting and directing patients.
• Answering telephones.
• Updating and maintaining Electronic Medical Records.
• Obtaining insurance verification and authorization.
• Scheduling appointments.
• Processing insurance claim forms.
• Patient and insurance billing.
• Optometric medical billing and coding; vision insurance billing and coding.
• Accounts receivable and accounts payable; bookkeeping.
• Selling glasses and contact lens supplies.
• The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply.
• Occasional travel locally, within 15 mile radius.

Skills

Excellent communication

Customer service

Prioritization

Computer literacy

Driver’s license

Education

High school diploma or equivalent

1-2 years retail experience

Job description

West Point Optical Group in Texas seeks an Optometric Office Technician/Medical Office Administrator to support doctors and staff. You will handle front-desk duties, patient intake, scheduling, and basic medical billing while ensuring a friendly, efficient patient experience.

You may perform clinical tasks with supervision, maintain Electronic Medical Records, verify insurance, process claims, and assist with glasses and contact lens orders.