Optometric Care Specialist (Remote/Onsite)

Visionworks of America, Inc.; City of Batavia (NY); Presencial; USD 23.000 - 35.000; Jornada completa

Descripción de la vacante

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote exams, perform pre-exam tests, and clearly explain each step to ensure a great patient experience.

You will liaise between patients and Optometrists, assist during eye exams, document results in EMR, preauthorize insurance, manage appointments, and transition patients to retail staff with appropriate recommendations.

Formación

• One year of related experience
• Optical or Healthcare background preferred
• Medical office professionalism required

Responsabilidades

• Prepare patients for exams and perform pre-testing with accurate documentation
• Assist onsite doctor with eye examinations and explain preliminary testing to patients
• For remote appointments assist with remote eye exams and testing, documenting results in EMR
• Transition patients to retail staff with doctor recommendations
• Maintain patient records according to company standards
• Instruct patients on contact lens care and stocking procedures

Conocimientos

Patient advocate

Excellent customer service

Detail oriented

Team player

Multi-task

Educación

HS diploma or GED

Herramientas

EMR systems

Descripción del empleo

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote exams, perform pre-exam tests, and clearly explain each step to ensure a great patient experience.

You will liaise between patients and Optometrists, assist during eye exams, document results in EMR, preauthorize insurance, manage appointments, and transition patients to retail staff with appropriate recommendations.