Optometric Assistant - Patient Experience & Front Desk

Visionworks of America; Niles (IL); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Part Timers

And more!

Job summary

Visionworks is seeking an Optometric Assistant in Illinois to be the welcoming face of our exam practice. You will assist with preliminary testing, maintain patient records, and help guide customers through eye care services with care and clarity.

This part-time role emphasizes patient experience, product knowledge, and teamwork on the sales floor and with doctors, with opportunities for growth and employee discounts.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service experience

Education

HS diploma or GED

Job description

Visionworks is seeking an Optometric Assistant in Illinois to be the welcoming face of our exam practice. You will assist with preliminary testing, maintain patient records, and help guide customers through eye care services with care and clarity.

This part-time role emphasizes patient experience, product knowledge, and teamwork on the sales floor and with doctors, with opportunities for growth and employee discounts.