Vision Care Concierge — Part-Time Optometric Assistant

VisionWorks; Vancouver (WA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Vision coverage

Parental leave

Bereavement leave

401(k) plan

Paid time off

Milestone awards

Medical & dental

Job summary

Visionworks is seeking an Optometric Assistant to be the friendly face guiding patients through eye health and the exam journey in our store.

The role supports preliminary testing, patient records, and introductions to the OD, ensuring a smooth start to each visit with a human, bold approach. This part-time, in-store position emphasizes service, teamwork and accurate information handling.

Qualifications

• Customer or patient service experience preferred, but not required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Communication skills

Friendly demeanor

Phone etiquette

Sales awareness

Education

HS diploma

Tools

Testing equipment

Job description

Visionworks is seeking an Optometric Assistant to be the friendly face guiding patients through eye health and the exam journey in our store.

The role supports preliminary testing, patient records, and introductions to the OD, ensuring a smooth start to each visit with a human, bold approach. This part-time, in-store position emphasizes service, teamwork and accurate information handling.