Optometric Assistant / Optical Receptionist

Texas State Optical - Briargrove/Galleria; Town of Texas (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly bonuses

Role-based commissions

Paid vacation

Sick time

401(k) with employer match

Job summary

Texas State Optical in Houston, TX seeks a dual-role Optometric Assistant / Optical Receptionist to support both front desk and clinical pre-testing from check-in to checkout.

You will assist with scheduling, insurance, pre-testing (visual acuity, autorefractor, topography, retinal imaging), and patient education, ensuring continuity of care.

Ideal candidates have optical or healthcare experience, are bilingual English/Spanish a plus, and enjoy a structured, patient-focused environment.

Qualifications

• Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)
• Comfortable with both front desk administration and clinical pre-testing
• Strong relationship-building skills with patients and co-workers
• Detail-oriented, reliable, and adaptable with a “whatever it takes” attitude
• Excellent communication and organizational skills
• Bilingual (English/Spanish) a plus

Responsibilities

• Greet patients warmly and provide exceptional service at every touchpoint
• Verify patient appointments, confirmations, and pre-appointments
• Manage recall lists to keep patients on track with their annual exams
• Perform pre-testing (visual acuity, autorefractor, topography, retinal imaging, etc.)
• Collect and record patient medical/ocular history
• Train patients on contact lens insertion/removal
• Support doctors with chairside asistencia as needed
• Manage incoming calls, scheduling, and patient communications
• Verify and process vision/medical insurance
• Process payments and maintain accurate records
• Collaborate with the team to ensure smooth patient flow throughout the office

Skills

Customer service

Communication

Organization

Bilingual English/Spanish

Tools

Autorefractor

Topography

Retinal imaging

Job description

Job Description

Job Description

Location: TSO Briargrove – 6100 Westheimer Road, Houston, TX 77057

About Us

At Texas State Optical, we are passionate about delivering an exceptional patient experience. From stylish eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient care at the center of everything we do.

Role Overview

We are seeking a dual-role Optometric Assistant / Optical Receptionist to join our team. This cross-trained position ensures patients receive seamless care from check-in to exam to checkout. You will support both the front desk and clinical team, helping with scheduling, insurance, pre-testing, and patient education — all in the spirit of continuity of care.

Key Responsibilities

• Greet patients warmly and provide exceptional service at every touchpoint
• Verify patient appointments, confirmations, and pre-appointments
• Manage recall lists to keep patients on track with their annual exams
• Perform pre-testing (visual acuity, autorefractor, topography, retinal imaging, etc.)
• Collect and record patient medical/ocular history
• Train patients on contact lens insertion/removal
• Support doctors with chairside assistance as needed
• Manage incoming calls, scheduling, and patient communications
• Verify and process vision/medical insurance
• Process payments and maintain accurate records
• Collaborate with the team to ensure smooth patient flow throughout the office

Ideal Candidate

• Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)
• Comfortable with both front desk administration and clinical pre-testing
• Strong relationship-building skills with patients and co-workers
• Compassionate, with a focus on continuity of care across the patient journey
• Detail-oriented, reliable, and adaptable with a “whatever it takes” attitude
• Excellent communication and organizational skills
• Bilingual (English/Spanish) a plus

Compensation & Benefits

• Competitive hourly pay + monthly bonuses + role-based commissions
• Paid vacation, holidays, and sick time
• Discounted exams and eyewear
• 50% employer-paid medical (after 90 days)
• 401(k) with up to 4% employer match (after 1 year)
• Employee eyewear/materials discounts
• Closed Sundays – no late nights
• Consistent schedule: Monday–Friday 9am–6pm, Saturday 9am–1pm