Optometric Assistant & Front Desk Coordinator

Texas State Optical - Briargrove/Galleria; Town of Texas (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly bonuses

Role-based commissions

Paid vacation

Sick time

401(k) with employer match

Job summary

Texas State Optical in Houston, TX seeks a dual-role Optometric Assistant / Optical Receptionist to support both front desk and clinical pre-testing from check-in to checkout.

You will assist with scheduling, insurance, pre-testing (visual acuity, autorefractor, topography, retinal imaging), and patient education, ensuring continuity of care.

Ideal candidates have optical or healthcare experience, are bilingual English/Spanish a plus, and enjoy a structured, patient-focused environment.

Qualifications

• Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)
• Comfortable with both front desk administration and clinical pre-testing
• Strong relationship-building skills with patients and co-workers
• Detail-oriented, reliable, and adaptable with a “whatever it takes” attitude
• Excellent communication and organizational skills
• Bilingual (English/Spanish) a plus

Responsibilities

• Greet patients warmly and provide exceptional service at every touchpoint
• Verify patient appointments, confirmations, and pre-appointments
• Manage recall lists to keep patients on track with their annual exams
• Perform pre-testing (visual acuity, autorefractor, topography, retinal imaging, etc.)
• Collect and record patient medical/ocular history
• Train patients on contact lens insertion/removal
• Support doctors with chairside asistencia as needed
• Manage incoming calls, scheduling, and patient communications
• Verify and process vision/medical insurance
• Process payments and maintain accurate records
• Collaborate with the team to ensure smooth patient flow throughout the office

Skills

Customer service

Communication

Organization

Bilingual English/Spanish

Tools

Autorefractor

Topography

Retinal imaging

Job description

Texas State Optical in Houston, TX seeks a dual-role Optometric Assistant / Optical Receptionist to support both front desk and clinical pre-testing from check-in to checkout.

You will assist with scheduling, insurance, pre-testing (visual acuity, autorefractor, topography, retinal imaging), and patient education, ensuring continuity of care.

Ideal candidates have optical or healthcare experience, are bilingual English/Spanish a plus, and enjoy a structured, patient-focused environment.