Optician - Patient-First Eyewear Experience (Austin)

Medical Eyeglass Center; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Medical Eyeglass Center in Austin, TX is seeking a skilled Optician to join our team inside medical offices. You will assist patients with eyewear selection, fitting, and adjustments, and work closely with clinic staff to ensure a smooth dispensing process.

You will manage prescriptions, orders, and insurance claims, maintain records, and help promote in-office promotions. The ideal candidate combines technical eyewear expertise with excellent customer service and professional communication in a

Qualifications

• Read and interpret spectacle prescriptions.
• Assist patients with eyewear selection, fittings, and adjustments.
• Process orders accurately using MEC’s point‑of‑sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review lab orders for timely and accurate completion.

Responsibilities

• Provide patients with an outstanding eyewear experience from selection to fitting and adjustments.
• Accurately process and complete orders through MEC’s point‑of‑sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review daily patient schedules to anticipate volume, eligibility, and sales opportunities.
• Support in-office promotions and marketing materials.
• Build positive working relationships with providers, technicians, and administrative staff.

Skills

Eyewear fitting

Prescription reading

Customer service

Sales skills

Communication

Organization

Team collaboration

Attention to detail

Willingness to learn

Tools

MS Excel

Insurance portals

POS systems

Email

Job description

Medical Eyeglass Center in Austin, TX is seeking a skilled Optician to join our team inside medical offices. You will assist patients with eyewear selection, fitting, and adjustments, and work closely with clinic staff to ensure a smooth dispensing process.

You will manage prescriptions, orders, and insurance claims, maintain records, and help promote in-office promotions. The ideal candidate combines technical eyewear expertise with excellent customer service and professional communication in a