Optician I: Patient-Focused Eyewear & Service

Keplr Vision; Marietta (AL); On-site; USD 36,000 - 60,000; Full time

Job summary

Keplr Vision in Marietta, United States is seeking an Optician I to ensure patients receive the best quality of care and to assist with eyewear selections. Responsibilities include reviewing prescriptions, educating patients on lens options, assisting with frame selection, handling repairs, managing inventory, and coordinating with physicians as needed.

The role supports sales goals and requires strong customer service.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Coachable and open to feedback for continual improvement.
• Professional phone and office etiquette required.

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help them choose based on medical needs and lifestyle.
• Provide feedback about aesthetic choices in frames while achieving sales goals.
• Manage inventory of frames and contact lenses to ensure variety and satisfaction.
• Communicate with physician about prescriptions and eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with an understanding of insurance benefits.

Skills

Customer service

Organization

Coachable/open to feedback

Flexibility/Adaptability

Phone etiquette

Optical experience (preferred)

Job description

Keplr Vision in Marietta, United States is seeking an Optician I to ensure patients receive the best quality of care and to assist with eyewear selections. Responsibilities include reviewing prescriptions, educating patients on lens options, assisting with frame selection, handling repairs, managing inventory, and coordinating with physicians as needed.

The role supports sales goals and requires strong customer service.