Optician I - Nittany Eye Associates - Windmere

Keplr Vision; State College, DuBois (Centre County, Clearfield County); On-site; USD 36,000 - 52,000; Full time

Job summary

Keplr Vision is seeking an Optician I in State College, PA area. The role involves helping patients choose lenses and frames, educating on options, and assisting with insurance and orders. Travel to multiple Nittany Eye Associate locations may be required; strong customer service and presentation are essential.

You will work under the Practice Manager and contribute to high-quality patient care while meeting sales and service goals. Training is provided for the right candidate.

Qualifications

• 0–3 years of experience preferred
• Optical experience preferred but training provided
• Excellent customer service and professional presentation

Responsibilities

• Review physician prescriptions and orders based on medical charts
• Educate patients on corrective lens options and help them choose
• Provide honest but compassionate feedback about frame aesthetics
• Achieve sales goals and quotas as determined by office staff
• Manage inventory of frames and contact lenses
• Communicate with physician about prescriptions and issues
• Perform adjustments and repairs of eyewear
• Place optical orders with understanding of insurance benefits

Job description

Optician I

*This position may require travel to any of the five Nittany Eye Associate locations. It is not tied to any one specific location.

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times.

Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Opticians