Optician I - Nittany Eye Associates - Windmere

Nittany Eye Associates, Ltd.; State College (Centre County); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Training provided

Travel between locations

Job summary

Nittany Eye Associates, Ltd. is seeking an Optician I to join our team. This role travels to any of our five locations and focuses on ensuring high-quality patient care while guiding choices in eyewear and lenses.

You will review prescriptions, educate patients about lens options, assist with frame selection, handle adjustments, manage frame and contact lens inventory, and coordinate with physicians to ensure accurate prescriptions and insurance understanding. Training provided.

Qualifications

• Excellent customer service and presentation.
• 0–3 years of experience.
• Strong organizational and multitasking abilities.
• Willing to be trained in optical duties.
• Flexible and adaptable with professional communication.

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts.
• Educate patients on their corrective lens options and help them choose based on medical needs and lifestyle.
• Provide honest but compassionate feedback about aesthetic choices in frames.
• Achieve sales goals and quotas as determined by office staff while attending to patients’ needs.
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety.
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with a general understanding of insurance benefits.

Skills

Customer service

Organization

Coachable

Flexible

Phone etiquette

Job description

Optician I - *****This position may require travel to any of the five Nittany Eye Associate locations. It is not tied to any one specific location.

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Opticians