Optical Technician: Seamless Patient Experience Specialist

stantonoptical; Tyler (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Stanton Optical is seeking Doctor’s Technicians to act as the meaningful first touchpoint at the store, orchestrating the flow from our Clinical services team to our retail team while delivering outstanding customer service to patients.

You will facilitate sales and foster a strong partnership between our retail and clinical services teams in an on-site store location, contributing to a smooth patient journey and efficient operations.

Responsibilities

• Provide outstanding customer service to patients and customers.
• Facilitate sales and smooth handoff between clinical services and retail teams.

Skills

Customer service

Sales support

Team collaboration

Job description

Stanton Optical is seeking Doctor’s Technicians to act as the meaningful first touchpoint at the store, orchestrating the flow from our Clinical services team to our retail team while delivering outstanding customer service to patients.

You will facilitate sales and foster a strong partnership between our retail and clinical services teams in an on-site store location, contributing to a smooth patient journey and efficient operations.