Optical Technician — Patient-Focused Eyewear Specialist

Socket.dev; Prattville (AL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners in Prattville, AL is seeking an Optical Technician to deliver a world-class Total Patient Experience by assisting patients with glasses and contacts, fitting frames, and translating prescriptions into suitable eyewear.

You will operate instruments like auto-lensometer and lensometer, recommend lenses and coatings, collect measurements, dispense orders, and support medical and retail needs in a busy office.

Qualifications

• Minimum 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames

Skills

Customer service

Medical office experience

Sales

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in Prattville, AL is seeking an Optical Technician to deliver a world-class Total Patient Experience by assisting patients with glasses and contacts, fitting frames, and translating prescriptions into suitable eyewear.

You will operate instruments like auto-lensometer and lensometer, recommend lenses and coatings, collect measurements, dispense orders, and support medical and retail needs in a busy office.