Optical Technician: Frame & Lens Specialist for Patients

EyeCare Associates, Inc.; Moody (AL); On-site; USD 19,286 - 28,929; Full time

Benefits offered by this job

Full Benefits Package

401k Matching

Paid Time Off and Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners in Moody, AL seeks an Optical Technician to deliver a world-class Total Patient Experience, combining superb medical support with retail sales. You will dispense and fit glasses and contacts from optometrist prescriptions, help patients choose frames, operate lensometers, and explain lens options.

The role requires patient interaction, accuracy in measurements, and teamwork in a clinical office.

Qualifications

• Previous medical office experience is preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a role interacting with customers/patients or an equivalent combination of education and experience.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Ophthalmic knowledge

Medical office experience

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in Moody, AL seeks an Optical Technician to deliver a world-class Total Patient Experience, combining superb medical support with retail sales. You will dispense and fit glasses and contacts from optometrist prescriptions, help patients choose frames, operate lensometers, and explain lens options.

The role requires patient interaction, accuracy in measurements, and teamwork in a clinical office.