Optical Technician: Frame Fit & Lens Expert

EyeCare Partners; Prattville (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

Dental and Life Insurance

401k + Employer Matching

PTO and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners in Prattville, AL seeks an Optical Technician to dispense and fit glasses and contacts from clinicians' prescriptions. You will help patients select frames, take facial and eye measurements, and ensure accurate lens products.

This role emphasizes delivering a world-class Total Patient Experience while supporting patients’ medical needs, with training in lens coatings and eyewear technology. Travel between local locations may be required.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients.
• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer interaction

Education

High school diploma or GED

ABO and NCLE certifications preferred but not required

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners in Prattville, AL seeks an Optical Technician to dispense and fit glasses and contacts from clinicians' prescriptions. You will help patients select frames, take facial and eye measurements, and ensure accurate lens products.

This role emphasizes delivering a world-class Total Patient Experience while supporting patients’ medical needs, with training in lens coatings and eyewear technology. Travel between local locations may be required.