Optical Technician: Patient-Focused Eyewear Specialist

EyeCare Partners; Highland (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Full benefits package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive base pay

Employee discounts

Job summary

Clarkson Eyecare in Highland, IL, is seeking an Optical Technician (Optician) to dispense and fit glasses and contacts from optometrist/ophthalmologist prescriptions. You will work in a full-time role with a benefits package and a schedule that includes some evenings and Saturdays.

The ideal candidate has a high school diploma, strong customer service skills, and basic tech proficiency. ABO/ABOC/NCLE certifications are preferred but not required.

Qualifications

• High school diploma or GED required.
• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a role interacting with customers/patients or equivalent experience.

Responsibilities

• Build relationships with patients while delivering great medical support.
• Determine patients' needs and sell to exceed expectations.
• Assist patients in selecting frames according to style and facial measurements and prescriptions.
• Operate auto-lensometer and manual lensometer.
• Educate and recommend lenses, coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair/adjust frames.
• Dispense all glasses and/or contacts orders in the system.
• Maintain inventory and ensure policies are followed.
• General office duties and cleaning as assigned.

Skills

Communication

Interpersonal skills

Negotiation

Insurance form interpretation

Safety procedures

Report writing

Public speaking

HIPAA compliance

Right to work documentation

Education

High school diploma or GED

Medical office experience

Customer service experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in Highland, IL, is seeking an Optical Technician (Optician) to dispense and fit glasses and contacts from optometrist/ophthalmologist prescriptions. You will work in a full-time role with a benefits package and a schedule that includes some evenings and Saturdays.

The ideal candidate has a high school diploma, strong customer service skills, and basic tech proficiency. ABO/ABOC/NCLE certifications are preferred but not required.