Optical Technician: Dispense, Fit & Guide Eyewear

Socket.dev; Middletown (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

PTO and Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

Clarkson Eyecare NJ in Middletown, NJ is hiring an Optical Technician for a full-time, long-term role. The technician will dispense and fit glasses and contacts, working from prescriptions provided by optometrists and ophthalmologists, and connect patient needs to available eyewear services.

The job emphasizes a strong focus on the Total Patient Experience, selling to exceed expectations, and precise eye measurements.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Medical office experience

Ophthalmic experience

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare NJ in Middletown, NJ is hiring an Optical Technician for a full-time, long-term role. The technician will dispense and fit glasses and contacts, working from prescriptions provided by optometrists and ophthalmologists, and connect patient needs to available eyewear services.

The job emphasizes a strong focus on the Total Patient Experience, selling to exceed expectations, and precise eye measurements.