Optical Technician: Patient-First Eyewear Expert

Clarkson Eyecare; Conyers (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits

401k matching

PTO & holidays

Maternity leave

Competitive base pay

Employee discounts

Job summary

EyeCare Partners is seeking an Optical Technician to deliver a world-class Total Patient Experience while maximizing retail sales and supporting patients' medical needs.

You will dispense and fit glasses and contacts, working from ophthalmic prescriptions and advising on lenses, coatings, and frames. Strong customer service and precision in measurements are essential in this on-site role.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Attention to detail

Medical office support

Education

High school diploma or GED

ABO/NCLE certifications preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to deliver a world-class Total Patient Experience while maximizing retail sales and supporting patients' medical needs.

You will dispense and fit glasses and contacts, working from ophthalmic prescriptions and advising on lenses, coatings, and frames. Strong customer service and precision in measurements are essential in this on-site role.