Optical Technician: Patient-Centric Eyewear & Lens Specialist

EyeCare Associates, Inc.; Huntsville (AL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners in Huntsville, AL is seeking an Optical Technician to enhance the Total Patient Experience while supporting optical sales and patient medical needs. You will dispense and fit glasses and contacts from optometrist prescriptions, linking patient needs to the available goods and services.

This role requires strong customer service, familiarity with eye measurements, and ability to operate optical instrumentation.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Ophthalmic experience

Background check

US work authorization

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners in Huntsville, AL is seeking an Optical Technician to enhance the Total Patient Experience while supporting optical sales and patient medical needs. You will dispense and fit glasses and contacts from optometrist prescriptions, linking patient needs to the available goods and services.

This role requires strong customer service, familiarity with eye measurements, and ability to operate optical instrumentation.