Vision Care Technician: Frame & Lens Expert

EyeCare Partners; Montgomery (AL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

PTO & Holidays

Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners in Montgomery, AL seeks an Optical Technician to support patients' eye care and drive retail sales. You will dispense and fit glasses and contact lenses based on prescriptions from ophthalmologists and optometrists, connecting patient needs to available goods and services.

This role requires strong customer service, accuracy in measurements, and proficiency with lensometry and standard office software.

Qualifications

• Minimum 1 year in a position interacting with customers/patients.
• Previous medical office or ophthalmic experience preferred.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Ophthalmic experience

Frame fitting

Dispensing glasses/contacts

Eye measurements

Inventory management

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in Montgomery, AL seeks an Optical Technician to support patients' eye care and drive retail sales. You will dispense and fit glasses and contact lenses based on prescriptions from ophthalmologists and optometrists, connecting patient needs to available goods and services.

This role requires strong customer service, accuracy in measurements, and proficiency with lensometry and standard office software.