Optical Technician: Eye Care & Patient Experience

Clarkson Eyecare; Middletown (NJ); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Full benefits package

401k + match

PTO & holidays

Maternity leave

Eyecare certification reimbursement

Competitive base pay

Employee discounts

Job summary

Clarkson Eyecare NJ in Middletown, NJ is seeking an Optical Technician to support patient care and eyewear transactions. You will dispense glasses and contacts under optometrist prescriptions, assist with frame fitting, and help patients navigate products and services.

Responsibilities include operating lensometry devices, measuring pupillary distance, and delivering a world-class Total Patient Experience while promoting sales.

Qualifications

• Minimum 1 year in a role interacting with customers/patients or the equivalent combination of education and experience
• ABO and NCLE certifications preferred but not required
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer interaction

Medical office experience

Ophthalmic experience

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare NJ in Middletown, NJ is seeking an Optical Technician to support patient care and eyewear transactions. You will dispense glasses and contacts under optometrist prescriptions, assist with frame fitting, and help patients navigate products and services.

Responsibilities include operating lensometry devices, measuring pupillary distance, and delivering a world-class Total Patient Experience while promoting sales.