Optical Technician — Frames, Lenses & Patient Care

EyeCare Partners; High Ridge (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

PTO and paid holidays

Paid maternity leave

Competitive base pay

Employee discounts

Job summary

Clarkson Eyecare in High Ridge, MO seeks an Optical Technician (Optician) to dispense and fit glasses and contacts from Optometrists/Ophthalmologists’ prescriptions. You will interact with patients, select frames, and ensure accurate measurements and lens fittings.

Responsibilities include operating lensometry devices, recommending lenses and coatings, and processing orders in E360, while maintaining inventory and patient focus.

Qualifications

• High school diploma or GED required.
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patients’ wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders in E360.
• Ensure all job aids and policies are followed.
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas.
• Follow all protocols to keep frame inventory accurate.
• General office duties and cleaning to be assigned by manager.
• Assist with other duties in the office as needed.

Skills

Communication skills

Interpersonal skills

Insurance forms

Safety procedures

Report writing

Public speaking

HIPAA compliance

Background check

Identity verification

Education

High school diploma

Medical office experience

Customer interaction

Tools

Microsoft Office

Job description

Clarkson Eyecare in High Ridge, MO seeks an Optical Technician (Optician) to dispense and fit glasses and contacts from Optometrists/Ophthalmologists’ prescriptions. You will interact with patients, select frames, and ensure accurate measurements and lens fittings.

Responsibilities include operating lensometry devices, recommending lenses and coatings, and processing orders in E360, while maintaining inventory and patient focus.