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Job summary
A leading eye care provider is hiring an Optical Technician in Grand Haven, MI. The role involves ensuring a world-class Total Patient Experience while connecting patient needs to the optical products. Responsibilities include framing selection, operating optical equipment, and providing excellent customer service. Candidates should have strong communication skills and at least a high school diploma or equivalent. Preferred candidates have previous medical or ophthalmic experience, and relevant certifications are a plus.
Qualifications
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers or patients.
Favorable result on background check as required by state.
Responsibilities
Embrace and execute the Total Patient Experience.
Determine patient wants and needs and sell to exceed their expectations.
Educate and recommend specific lenses and frames to suit patient needs.
Skills
Customer interaction
Optical measurements
Frame selection
Education
High school diploma or GED
Tools
Microsoft Excel
Microsoft Word
Auto-lensometer
Manual lensometer
Job description
A leading eye care provider is hiring an Optical Technician in Grand Haven, MI. The role involves ensuring a world-class Total Patient Experience while connecting patient needs to the optical products. Responsibilities include framing selection, operating optical equipment, and providing excellent customer service. Candidates should have strong communication skills and at least a high school diploma or equivalent. Preferred candidates have previous medical or ophthalmic experience, and relevant certifications are a plus.