Optical Technician - Elevate Patient Experience & Eyewear

EyeCare Partners; Hilliard (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

401k with employer matching

PTO and Holidays

Paid maternity leave

Competitive base pay

Employee discounts

Job summary

EyeCare Partners in the United States (Hilliard, OH) seeks an Optical Technician to enhance the Total Patient Experience by supporting medical needs while maximizing retail sales. You will dispense and fit glasses and contacts based on prescriptions from optometrists and ophthalmologists, connecting patient needs to the available goods and services.

This role involves measuring and fitting frames, operating auto-lensometer and manual lensometer, educating patients on lenses and coatings, and

Qualifications

• Minimum 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Must be able to provide proof of identity and right to work in the United States.
• High school diploma or GED required.
• ABO and NCLE certifications preferred but not required.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Sales

Frame selection

Lensometry

Eye measurements

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in the United States (Hilliard, OH) seeks an Optical Technician to enhance the Total Patient Experience by supporting medical needs while maximizing retail sales. You will dispense and fit glasses and contacts based on prescriptions from optometrists and ophthalmologists, connecting patient needs to the available goods and services.

This role involves measuring and fitting frames, operating auto-lensometer and manual lensometer, educating patients on lenses and coatings, and