Optical Team Lead: Customer Experience & Lab Ops

EssilorLuxottica; Denver (CO); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

EssilorLuxottica is seeking a Full-Time Team Lead to provide exceptional customer service and assist in achieving store success. The role includes managing optical and lab processes while ensuring customers are delighted.

Candidates should possess a high school diploma and strong optical and retail experience. The Team Lead will work collaboratively with the LensCrafters team, maintaining high standards of customer service. Competitive pay and benefits are offered.

Qualifications

• HS diploma/GED is required.
• Experience in an optical and retail environment is essential.
• Basic optics knowledge and optical measurement experience preferred.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Assist customers with selections and provide recommendations.
• Manage key optical & lab processes to achieve exceptional results.

Skills

Strong optical & retail experience

Strong communicator & listener

Problem solving ability

Leadership & training experience

Education

HS diploma/GED

Tools

Optical machinery/instruments experience

Job description

EssilorLuxottica is seeking a Full-Time Team Lead to provide exceptional customer service and assist in achieving store success. The role includes managing optical and lab processes while ensuring customers are delighted.

Candidates should possess a high school diploma and strong optical and retail experience. The Team Lead will work collaboratively with the LensCrafters team, maintaining high standards of customer service. Competitive pay and benefits are offered.