Optical Store Supervisor & Customer Experience Champion

Visionworks; Roseville (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Roseville, MN is seeking an Optical Supervisor/Assistant Manager for a full-time role. The position leads the store in the absence of the General Manager, supports financial goals, and coaches the team to deliver a simple, human and bold patient and customer journey.

The role emphasizes coaching, floor leadership, and ensuring a flawless customer experience while meeting daily, weekly, and monthly targets in a busy optical retail environment.

Qualifications

• HS Diploma, GED or equivalent experience.
• 1-5 years of supervisory experience.

Responsibilities

• Promote store profitability and achieve sales targets.
• Supervise exam lane and sales floor; redirect associates as needed.
• Coordinate doctor appointments and eyewear services to meet patient needs.
• Coach and motivate associates to deliver excellent patient and customer experiences.
• Execute operational activities to meet store financial goals.

Skills

Leadership

Customer service

Store operations

Education

High school diploma or GED

Job description

Visionworks in Roseville, MN is seeking an Optical Supervisor/Assistant Manager for a full-time role. The position leads the store in the absence of the General Manager, supports financial goals, and coaches the team to deliver a simple, human and bold patient and customer journey.

The role emphasizes coaching, floor leadership, and ensuring a flawless customer experience while meeting daily, weekly, and monthly targets in a busy optical retail environment.