Optical Store Supervisor

VisionWorks; East Riverdale (MD); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Zusammenfassung

Visionworks is seeking an Optical Supervisor/Assistant Manager in Maryland to lead the store in the absence of the General Manager and support financial goals through floor leadership and coaching. You will guide staff to deliver a human, simple, and bold patient journey.

The role emphasizes coaching, sales accountability, and coordination of appointments and services to ensure exceptional customer experiences.

Qualifikationen

• HS Diploma, GED or equivalent experience required.
• 1-5 years of supervisory experience required.

Aufgaben

• Promote the store's profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets.
• Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor.
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer's needs are met.
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager.
• Execute all broad operational activities to meet the store's financial and customer experience goals.

Ausbildung

HS Diploma, GED or equivalent experience

Jobbeschreibung

Visionworks is seeking an Optical Supervisor/Assistant Manager in Maryland to lead the store in the absence of the General Manager and support financial goals through floor leadership and coaching. You will guide staff to deliver a human, simple, and bold patient journey.

The role emphasizes coaching, sales accountability, and coordination of appointments and services to ensure exceptional customer experiences.