Optical Store Manager — Lead & Grow Sales (Bonus)

National Vision, Inc.; Maplewood (MN); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

401k retirement savings with company 0

Flexible Spending Account

Generous Paid Time Off & Company -H

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking a General Manager in Minnesota. You will lead daily store operations, drive sales, and coach a team to deliver exceptional customer experiences while partnering with the Doctor to ensure top-quality patient care.

The role focuses on profitability, staff development, merchandising, and maintaining safety and brand standards across all store activities.

Qualifications

• 5+ years of retail experience. Supervising experience preferred.
• Knowledge of the optical industry is preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example — coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, addressing issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.

Skills

Leadership

Communication

Sales focus

Problem-solving

Education

Bachelor’s degree or equivalent experience

Job description

America’s Best, part of National Vision, is seeking a General Manager in Minnesota. You will lead daily store operations, drive sales, and coach a team to deliver exceptional customer experiences while partnering with the Doctor to ensure top-quality patient care.

The role focuses on profitability, staff development, merchandising, and maintaining safety and brand standards across all store activities.