Optical Retail General Manager - Lead Store & Team

America's Best; Saint Paul (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k with company match

Flex Spending Account

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best in Minnesota seeks a General Manager to lead a busy optical retail store, driving sales, profitability, and exceptional patient experiences. You will manage operations, lead a team, and partner with the Doctor to deliver top-tier eye care.

Ideal candidates have 5+ years in retail, supervisory experience, and strong leadership and communication skills, with a focus on service excellence and store performance.

Qualifications

• 5+ years of retail experience
• Supervising experience preferred
• Knowledge of the optical industry preferred
• Strong leadership and coaching abilities

Responsibilities

• Oversee daily store operations including staffing, inventory, bookkeeping, planning, and policy adherence.
• Lead, train, and develop associates through coaching and feedback.
• Monitor store performance and guide teams to deliver outstanding customer and patient experiences.
• Partner with the Doctor to ensure the highest level of patient care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Manage budgets, supplies, and inventory to meet financial goals.

Skills

Leadership

Retail management

Customer service excellence

Communication

Education

Bachelor’s degree or equivalent experience

Job description

America’s Best in Minnesota seeks a General Manager to lead a busy optical retail store, driving sales, profitability, and exceptional patient experiences. You will manage operations, lead a team, and partner with the Doctor to deliver top-tier eye care.

Ideal candidates have 5+ years in retail, supervisory experience, and strong leadership and communication skills, with a focus on service excellence and store performance.