Optical Store Leader: Drive Sales, Service & Growth

VSP Vision; Hillsboro (OR); On-site; USD 65,000 - 91,000; Full time

Job summary

VSP Vision in the United States is seeking an Optical Manager to drive profitable sales growth and create a premier customer service environment. You will build professional relationships with doctors, recruit and coach world-class associates, and ensure accurate merchandising and pricing.

Leadership and customer-focused strategies will be essential to success. The role requires a Bachelor's degree or equivalent experience, at least three years as an optician, and supervisory leadership.

Qualifications

• Bachelor's degree in related field or equivalent work experience.
• Three years of experience as an optician.
• Minimum three years supervisory/lead experience.
• State licensure or certification by a nationally-recognized optician association as an optician.
• Proven track record of sales growth through sales skills and accountability for sales results.
• Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams.
• Ability to recruit and select associates/teams.
• Proven experience and results with a retail or customer service establishment.

Responsibilities

• Drive profitable store sales by fostering a retail selling culture.
• Develop professional business relationships with Doctors.
• Recruit, train, develop, motivate, coach, and retain World Class Associates.
• Ensure store is effectively merchandised and presented according to standards.
• Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote.
• Maximize Managed Vision Care relationships and sales opportunities.
• Ensure timely implementation of approved Marketing programs and initiatives.
• Ensure positive and productive host relationships.

Skills

Sales growth

Coaching

Recruiting

Merchandising

Customer service

Leadership

Education

Bachelor's degree or equivalent work experience

Optician licensure/certification

Job description

VSP Vision in the United States is seeking an Optical Manager to drive profitable sales growth and create a premier customer service environment. You will build professional relationships with doctors, recruit and coach world-class associates, and ensure accurate merchandising and pricing.

Leadership and customer-focused strategies will be essential to success. The role requires a Bachelor's degree or equivalent experience, at least three years as an optician, and supervisory leadership.