Optical Store Lead — Grow Teams, Drive Results

National Vision, Inc.; Centereach (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

National Vision, Inc. in Centereach, NY is seeking an Assistant Eyeglass Manager for full-time leadership of the optical department. You will oversee staff, promote excellent customer service, and ensure department efficiency and compliance with company policies.

You will coach Opticians and Sales associates, help forecast staffing needs, and drive promotions. A strong background in optical sales and supervisory experience is required to excel.

Qualifications

• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Optical sales experience

Supervising experience

Job description

National Vision, Inc. in Centereach, NY is seeking an Assistant Eyeglass Manager for full-time leadership of the optical department. You will oversee staff, promote excellent customer service, and ensure department efficiency and compliance with company policies.

You will coach Opticians and Sales associates, help forecast staffing needs, and drive promotions. A strong background in optical sales and supervisory experience is required to excel.