Eyewear Store Lead — Drive Sales, Service & Growth

National Vision, Inc.; Springfield (MO); Hybride; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Bonus opportunities

Comprehensive benefits package

401k retirement savings

Résumé du poste

National Vision, Inc. is seeking an Assistant Eyeglass Manager to lead the eyeglass department in a fast-paced retail environment.

You will drive sales, manage staff and ensure exceptional customer service while upholding company policies and standards. You will supervise opticians and sales associates, coordinate promotions and visual merchandising, and work with store leadership to forecast staffing needs and maintain a positive, productive team culture.

Qualifications

• Optical sales experience; supervising experience preferred.
• Proven ability to lead, coach and build associate relationships.
• Strong understanding of store operations and standards for success.
• Strong communication skills (oral and written) for effective management of teams.
• Strong organizational skills for planning work and monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsabilités

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Connaissances

Optical sales experience

Supervising experience

Leadership

Communication skills

Organizational skills

Financial analysis

Problem solving

Outils

POS system

Description du poste

National Vision, Inc. is seeking an Assistant Eyeglass Manager to lead the eyeglass department in a fast-paced retail environment.

You will drive sales, manage staff and ensure exceptional customer service while upholding company policies and standards. You will supervise opticians and sales associates, coordinate promotions and visual merchandising, and work with store leadership to forecast staffing needs and maintain a positive, productive team culture.