Optical Store General Manager: Lead Team & Patient Care

National Vision, Inc.; Norcross (GA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k with company match

Paid time off

Employee eyewear discount

Parental leave

Disability insurance

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking a General Manager in Norcross, GA to lead a store team and deliver exceptional customer and patient experiences. You’ll drive sales, manage operations, coach associates, and ensure compliance with standards while fostering a positive, high-energy environment.

This role offers competitive pay and benefits, opportunities for growth, and a focus on professional development. Join us today and help customers see clearly.

Qualifications

• 5+ years of retail experience; Supervising experience preferred.
• Strong leadership and coaching abilities.
• Excellent communication and organizational skills.

Responsibilities

• Oversee daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through consistent coaching and feedback.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.

Skills

Leadership

Customer service

Communication

Store operations

Education

Bachelor’s degree or equivalent

Job description

America’s Best, part of National Vision, is seeking a General Manager in Norcross, GA to lead a store team and deliver exceptional customer and patient experiences. You’ll drive sales, manage operations, coach associates, and ensure compliance with standards while fostering a positive, high-energy environment.

This role offers competitive pay and benefits, opportunities for growth, and a focus on professional development. Join us today and help customers see clearly.