Optical Store General Manager: Lead, Grow & Deliver

America's Best; Prosper (TX); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company 1

Flex Spending Account

Generous Paid Time Off & Company Holid

Job summary

America’s Best, part of National Vision, is seeking a General Manager to lead a high-energy team and deliver exceptional patient and customer experiences in the store. You’ll drive results, manage finances, merchandising, staffing, and training while upholding safety and policy standards.

You’ll partner with the Doctor to ensure top-level care, coach associates, monitor performance, and execute promotions to meet financial goals. This role rewards performance with competitive pay and benefits.

Qualifications

• Minimum 5+ years of retail experience.
• Supervising experience preferred.
• Knowledge of the optical industry is preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.

Skills

Retail leadership

Sales driven

Team development

Customer service

Communication

Problem solving

Education

Bachelor’s degree or equivalent experience

Job description

America’s Best, part of National Vision, is seeking a General Manager to lead a high-energy team and deliver exceptional patient and customer experiences in the store. You’ll drive results, manage finances, merchandising, staffing, and training while upholding safety and policy standards.

You’ll partner with the Doctor to ensure top-level care, coach associates, monitor performance, and execute promotions to meet financial goals. This role rewards performance with competitive pay and benefits.