Optical Store: Assistant Manager & Team Leader

Nationalvision1; Morrow (GA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company HOLID

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

National Vision is seeking an experienced store leader to drive optical sales, oversee the eyeglass department, and ensure exceptional customer service. You will manage promotions, merchandising, and staff performance while aligning with corporate guidelines.

You will monitor profitability, coach associates, and participate in staffing planning to meet business goals. Strong communication and problem-solving skills are essential in this role.

Qualifications

• Optical sales experience is required or preferred in a retail optical setting.
• Previous supervising or team-lead experience is a plus and supports leadership responsibilities.
• Strong communication and interpersonal skills for managing teams and customers.
• Ability to analyze financial reports and contribute to store performance planning.
• Demonstrated problem-solving skills and ability to drive process improvements.

Responsibilities

• Monitor and achieve profit, sales and performance goals (review the P&L).
• Optimize and oversee the eyeglass department for efficiency and policy compliance.
• Provide outstanding customer service and ensure the team does the same.
• Review quality standards, remakes, and enforce policies for compliance.
• Communicate with General Manager, District Manager, and Corporate Office; provide store reporting.
• Ensure promotions, advertising and visual merchandising are in place and known by staff and doctors.
• Supervise and motivate Opticians and CL Sales associates; oversee day-to-day tasks.
• Assist GM with staffing forecasts, recruiting, and retention of staff.
• Motivate associates to exceed performance standards.
• In some locations, duties may require licensure or credentials according to state law.

Skills

Optical sales

Supervising experience

Leadership

Communication skills

Customer service

Organizational skills

Financial reporting

Problem solving

Job description

National Vision is seeking an experienced store leader to drive optical sales, oversee the eyeglass department, and ensure exceptional customer service. You will manage promotions, merchandising, and staff performance while aligning with corporate guidelines.

You will monitor profitability, coach associates, and participate in staffing planning to meet business goals. Strong communication and problem-solving skills are essential in this role.