Optical Sales & Finish Specialist

Eyeglass World, Inc.; Walker (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k retirement savings with company 0

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World in the United States is seeking an Optical Specialist who will be customer-facing, delivering warm, confident service and guiding eyewear selection and final fitting.

You’ll assist with patient flow, support Optometrists, perform finishing work, and ensure each customer interaction is on-brand from pre-exam to pickup.

Requirements include a High School Diploma and 1+ year experience in optical, retail, or customer service; bilingual abilities are a plus.

Qualifications

• High School Diploma or equivalent (Required).
• 1+ year experience in optical, retail, sales, or customer service (Required).
• Strong multitasking, time management and organizational skills (Required).
• Clear communication and the ability to educate customers effectively (Required).
• Ability to prioritize customer satisfaction at every interaction (Required).

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave feeling confident in both their eyewear and their experience.
• Assist with patient flow and pre exam screenings to support Optometrists.
• Finish and quality checks to ensure eyewear meets brand standards.
• Model Eyeglass World service standards in every interaction.

Skills

Strong multitasking

Time management

Organizational skills

Clear communication

Educate customers effectively

Prioritize customer satisfaction

Bilingual abilities

Education

High School Diploma or equivalent

Job description

Eyeglass World in the United States is seeking an Optical Specialist who will be customer-facing, delivering warm, confident service and guiding eyewear selection and final fitting.

You’ll assist with patient flow, support Optometrists, perform finishing work, and ensure each customer interaction is on-brand from pre-exam to pickup.

Requirements include a High School Diploma and 1+ year experience in optical, retail, or customer service; bilingual abilities are a plus.