Optical Specialist: Elevate Eyewear & Customer Experience

SmartRecruiters, Inc.; Littleton (CO); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

401k

Flex Spending Account

Paid Time Off

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World, part of National Vision, seeks an Optical Specialist to be the customer-facing heart of the store. You will deliver warm, personalized service, guide eyewear selection, and ensure every customer leaves confident in their purchase and experience.

You will support exam flow, perform finishing checks, and help deliver polished handoffs from order to pickup, upholding brand standards and service excellence.

Qualifications

• High School Diploma or equivalent required.
• 1+ year experience in optical, retail, sales, or customer service required.
• Strong multitasking and organizational skills; clear communication; educate customers effectively.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave confident in their eyewear and experience.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Perform finishing work including final adjustments, inspections, and quality checks.
• Prepare orders for pickup and deliver polished handoffs.
• Model Eyeglass World service standards and brand presentation.

Skills

multitasking

clear communication

educate customers

customer satisfaction

team support

Education

High School Diploma

Job description

Eyeglass World, part of National Vision, seeks an Optical Specialist to be the customer-facing heart of the store. You will deliver warm, personalized service, guide eyewear selection, and ensure every customer leaves confident in their purchase and experience.

You will support exam flow, perform finishing checks, and help deliver polished handoffs from order to pickup, upholding brand standards and service excellence.