Optical Sales & Patient Experience Specialist

The Eye Doctors; Saint Joseph (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO)

Paid Holidays

Paid Maternity Leave

Employee Discounts

Job summary

The Eye Doctors / Clarkson Eyecare is seeking a full-time Optical Technician in St. Joseph, MO. This role focuses on creating a world-class Total Patient Experience while dispensing glasses and contacts based on prescriptions from optometrists and ophthalmologists.

The ideal candidate will have strong communication skills, a high school diploma, and preferably prior ophthalmic experience. The position includes a full benefits package, PTO, and employee discounts.

Qualifications

• Minimum of 1 year in a customer/patient position.
• Previous medical or ophthalmic experience preferred.
• Ability to read and interpret insurance forms.

Responsibilities

• Deliver a world-class Total Patient Experience.
• Assist patients in selecting eyewear.
• Accurately collect measurements for lenses.

Skills

Communication skills

Interpersonal skills

Negotiation skills

HIPAA compliance

Customer service

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

The Eye Doctors / Clarkson Eyecare is seeking a full-time Optical Technician in St. Joseph, MO. This role focuses on creating a world-class Total Patient Experience while dispensing glasses and contacts based on prescriptions from optometrists and ophthalmologists.

The ideal candidate will have strong communication skills, a high school diploma, and preferably prior ophthalmic experience. The position includes a full benefits package, PTO, and employee discounts.