Optical Sales & Frame Fitting Specialist

Eye Care Partners Career Opportunities; North Carolina; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners in the United States is seeking an Optical Technician to support the Total Patient Experience by dispensing and fitting glasses and contacts per ophthalmologists and optometrists' prescriptions.

You will help customers select frames, operate lensometry equipment, and ensure accurate measurements while connecting patient needs to the products and services offered. This role combines patient care with retail and medical support in a clinical setting.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients.
• Previous medical office and ophthalmic experience preferred.
• High school diploma or GED required.
• Able to lift up to 25 lbs and perform physical tasks.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer interaction

Ophthalmic experience

Medical office experience

Technology proficiency

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners in the United States is seeking an Optical Technician to support the Total Patient Experience by dispensing and fitting glasses and contacts per ophthalmologists and optometrists' prescriptions.

You will help customers select frames, operate lensometry equipment, and ensure accurate measurements while connecting patient needs to the products and services offered. This role combines patient care with retail and medical support in a clinical setting.