Optical Sales & Fitting Specialist — Frame & Lens Expert

EyeCare Partners; Miramar Beach (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts based on prescriptions from Optometrists and Ophthalmologists. The role emphasizes a world-class Total Patient Experience to maximize retail sales while supporting patients' medical needs.

The technician will assist patients in frame selection, take precise measurements, and operate lensometry equipment to ensure accurate eyewear. ABO/NCLE certifications are preferred but not required.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Medical office experience

Ophthalmic experience

Education

High school diploma or GED

ABO/NCLE certifications

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts based on prescriptions from Optometrists and Ophthalmologists. The role emphasizes a world-class Total Patient Experience to maximize retail sales while supporting patients' medical needs.

The technician will assist patients in frame selection, take precise measurements, and operate lensometry equipment to ensure accurate eyewear. ABO/NCLE certifications are preferred but not required.