Optical Sales Associate — Frame Fitting & Patient Care

Optical Outlets; Titusville (FL); Hybrid; USD 44,000 - 60,000; Full time

Job summary

Optical Outlets in Titusville, FL is seeking an enthusiastic team member to assist patients while supporting the Doctor and Office Manager. You will greet customers, explain the process, help with frame and lens selection, and ensure accurate measurements and dispensing.

This role emphasizes patient satisfaction from the first interaction, precise fitting, and seamless transactions. Candidates typically have 1–2 years of related experience, proficiency with MS Office, and strong verbal and

Qualifications

• 1–2 years of related experience.
• Proficient in MS Office.
• Ability to multitask in a fast-paced environment.
• Effective verbal and written communication.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Provide unsurpassed customer service to attract and retain customers.
• Greet customers and explain the process in a transparent way.
• Assist patients with frame and lens selection, fitting, and dispensing eyewear.
• Carry out accurate measurements and ensure precise fittings.
• Handle customer transactions and maintain a smooth checkout.
• Serve as a center of excellence for staff with focus on Right the First Time
• Support doctors and Office Manager; inform them of any issues.
• Collaborate with team to resolve complex product needs and prescriptions.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Interpersonal skills

Problem solving

Attention to detail

Transaction handling

Team collaboration

Education

Florida Licensed Optician

Tools

MS Office

Job description

Optical Outlets in Titusville, FL is seeking an enthusiastic team member to assist patients while supporting the Doctor and Office Manager. You will greet customers, explain the process, help with frame and lens selection, and ensure accurate measurements and dispensing.

This role emphasizes patient satisfaction from the first interaction, precise fitting, and seamless transactions. Candidates typically have 1–2 years of related experience, proficiency with MS Office, and strong verbal and