Optical Retail Store Manager

Svs Vision, Inc.; Eastpointe (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Svs Vision, Inc. in Eastpointe, MI is seeking a Retail Office Manager to lead the optical team and drive sales, customer service, and financial performance. You will hire, train and coach staff, coordinate with the Optometrist, and ensure compliance with HR policies and applicable laws.

This hands-on role requires strong leadership, organizational and communication skills, with the ability to manage scheduling, staff development, and daily operations to meet business objectives.

Qualifications

• ABO/SVS Certification required within 12 months of hire/promotion.
• High School Graduate or equivalent.
• 3+ years of leadership experience or equivalent management experience with strong customer service focus.
• Proven ability to lead, coach and build relationships in a professional environment.
• Able to analyze financial data and improve profitability.

Responsibilities

• Lead the optical team to maximize sales, profit and service.
• Hire, train, coach and manage performance of associates.
• Work with Optometrist to drive business results and patient care.
• Ensure store compliance with HR policies and laws.
• Develop and execute merchandise, operational and service strategies.

Skills

Leadership

Customer service

Communication

Team coaching

Financial awareness

Organizational skills

Microsoft Office

Problem solving

Education

High School Graduate or equivalent

ABO/SVS Certification within 12 months

Tools

Microsoft Office Suite

Job description

Svs Vision, Inc. in Eastpointe, MI is seeking a Retail Office Manager to lead the optical team and drive sales, customer service, and financial performance. You will hire, train and coach staff, coordinate with the Optometrist, and ensure compliance with HR policies and applicable laws.

This hands-on role requires strong leadership, organizational and communication skills, with the ability to manage scheduling, staff development, and daily operations to meet business objectives.