Optical Outlet Store Manager: Lead, Train & Grow Team

VSP Vision; Sarasota (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

VSP Vision in Sarasota, FL is recruiting an Optical Outlets Office Manager to supervise daily operations and ensure compliance with policies and procedures. The role includes training new hires, coordinating doctor appointments, managing payroll and expenses, and overseeing billing and financial reporting.

A Bachelor’s degree or equivalent experience and at least two years of leadership experience are required.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Minimum of 2 years of leadership experience in a business-related environment.

Responsibilities

• Train new hires for various positions within Optical Outlets offices
• Supervise and control operation of the office to ensure that they operate in compliance with all company personnel and security policies, and approved procedures
• Maintain all product, equipment, and supplies in the office. Inform the District Manager of trends, needs, or problems
• Maintain office operations within controllable expense budgets such as payroll, overtime, supplies, and maintenance
• Comply with proper promotional, merchandise, and display policies and practices
• Maintain positive patient/customer and public relations by ensuring follow-up on any patient/customer complaints
• Establish professional relations with all doctors, whether they are leasing, employed, or referring
• Provide coaching in new product introduction, technical and selling techniques to all office personnel
• Supervise and follow up on all insurance and any other required billing for office
• Responsible for reconciling all financial reports including but not limited to bank deposits, returned checks, insurance payment posting, daily-weekly-monthly reports, A/R reports
• Supervise and coordinate all Doctor appointment scheduling
• Notify the District Manager and Home Office Personnel of recruiting, labor, training, or wage and salary issues in their office
• Request approval from the District Manager for any wage increases regarding all subordinates in the assigned offices
• Inform the District Manager of any quality or patient flow problems that exist in assigned offices
• Coordinate with the District Manager on security-related matters
• Inform the District Manager of any significant changes in the office concerning operating or procedural changes needed
• Perform all tasks assigned by District Manager

Skills

Leadership experience

Staff coaching

Education

Bachelor’s degree or equivalent experience

Job description

VSP Vision in Sarasota, FL is recruiting an Optical Outlets Office Manager to supervise daily operations and ensure compliance with policies and procedures. The role includes training new hires, coordinating doctor appointments, managing payroll and expenses, and overseeing billing and financial reporting.

A Bachelor’s degree or equivalent experience and at least two years of leadership experience are required.