Optical Retail GM — Lead Teams, Drive Sales & Patient Care

America's Best; Dallas (TX); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company 1

Flex Spending Account

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best in Dallas is seeking a General Manager to lead a high-energy store team, drive results and create an exceptional experience for patients and associates daily.

The GM will oversee operations, coaching, inventory, budgeting, and compliance while partnering with medical staff to ensure top-tier patient care and service excellence. A Bachelor's degree and retail leadership experience are preferred.

Qualifications

• 5+ years of retail experience.
• Supervising experience preferred.
• Knowledge of the optical industry is preferred.
• Proven ability to lead, coach, and build strong associate relationships.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.

Skills

Strong communication

Organization

Problem-solving

Leadership

Education

Bachelor’s degree or equivalent experience

Job description

America’s Best in Dallas is seeking a General Manager to lead a high-energy store team, drive results and create an exceptional experience for patients and associates daily.

The GM will oversee operations, coaching, inventory, budgeting, and compliance while partnering with medical staff to ensure top-tier patient care and service excellence. A Bachelor's degree and retail leadership experience are preferred.