Optical Retail General Manager - Lead, Grow, Inspire

America's Best; South Jordan (UT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company"

Flex Spending Account

Generous Paid Time Off & Company HC/HN

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America's Best is seeking a General Manager to lead a store team, drive results, and create an exceptional patient and associate experience. You will oversee operations, finances, merchandising, and training to ensure store profitability and high service standards.

You will partner with clinicians to maintain care quality, coach staff for performance, and drive sales while adhering to company policies and safety guidelines.

Qualifications

• 5+ years of retail experience.
• Supervising experience preferred.
• Knowledge of the optical industry preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Oversee daily store operations, including staffing, inventory, planning, and scheduling.
• Lead, train, and develop associates through coaching and feedback.
• Monitor store performance and deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent with effective scheduling.

Skills

Retail management

Team leadership

Customer service

Sales growth

Communication

Education

Bachelor's degree or equivalent experience

Job description

America's Best is seeking a General Manager to lead a store team, drive results, and create an exceptional patient and associate experience. You will oversee operations, finances, merchandising, and training to ensure store profitability and high service standards.

You will partner with clinicians to maintain care quality, coach staff for performance, and drive sales while adhering to company policies and safety guidelines.